Refuelr ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights over that data.
1. Information We Collect
We collect the following categories of information:
1.1 Account and Profile Information
- Email address and username (required for account creation and authentication).
- First name and last name (optional profile fields).
- Password (transmitted and stored securely on our servers).
1.2 Vehicle and Fuel Data
- Vehicle information: Make, model, year, and other details of vehicles you add.
- Fuel records: Odometer readings, fuel amounts, fuel costs, dates, fuel type, and station information you enter.
- Trip data: Trip distances, categories, and associated fuel records.
- Maintenance records: Scheduled and completed maintenance events, service providers, and associated costs.
- Monthly fuel budget: Optional budget amount you set in app settings.
1.3 Photos and Documents
- Fuel receipt scans: Photos captured for receipt scanning. Camera permission is requested only when you initiate receipt scanning. You may deny this permission; manual data entry remains available.
- Maintenance documents: Files you upload as supporting documentation for maintenance records. These are stored securely on cloud infrastructure (see Section 3).
1.4 Location Data
- Approximate location: Fuel station coordinates (latitude/longitude) that you optionally enter or select via a map picker. Refuelr does not request device location permissions. Location data you manually enter is used solely for fuel station display.
1.5 Device and Diagnostic Information
- Crash reports: Crash traces and error information collected automatically.
- App usage analytics: Aggregate usage statistics collected automatically (e.g., screen views, feature usage).
- Bug reports: When you voluntarily submit a bug report, we collect device model, operating system version, SDK level, screen resolution, and available memory.
- Push notification token: A device token is generated and stored on our servers to deliver push notifications (e.g., maintenance reminders). This token is shared with Google to route notifications.
1.6 Financial Information
- In-app purchase history: Subscription purchase tokens are processed through Google Play to verify your subscription status. We do not store your payment method details.
- Feature usage counts: We track monthly usage of quota-limited features (e.g., number of receipt scans) to enforce subscription tier limits.
We do not collect precise GPS location, contacts, call logs, SMS, calendar data, health data, or audio recordings.
2. How We Use Your Information
- To provide and maintain the Refuelr service (fuel tracking, statistics, maintenance reminders).
- To sync your data across sessions via our backend API.
- To deliver push notifications about maintenance reminders and service updates.
- To display advertisements via Google AdMob (see Section 4).
- To verify and manage your subscription status via Google Play.
- To enforce subscription tier limits on quota-based features (e.g., receipt scan allowance).
- To send account-related emails (OTP verification, password reset) when you request them.
- To export your data as CSV files when you request a data export.
- To improve app stability and fix bugs using crash report analytics.
- To understand aggregate app usage patterns and improve the service.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Third-Party Services
We use the following third-party services that may collect or process your data:
- Google Analytics: Collects aggregate usage statistics and app interaction data. See Google Privacy.
- Google Crashlytics: Collects crash traces and device information for stability monitoring. See Google Privacy.
- Google Advertising (AdMob): Displays advertisements. May collect your Advertising ID for ad personalisation. See Google Ads Privacy.
- Google Sign-In: Optional authentication using your Google account. See Google Privacy.
- Google Maps: Displays maps for fuel station location selection. Map-related requests may include device data. See Google Privacy.
- Google AI Services (Firebase AI): When you choose AI-assisted receipt scanning, your receipt images are sent to Google's servers for text extraction. You must explicitly enable this feature and can disable it at any time in Settings. Images are not permanently stored by Refuelr after processing. See Google Privacy.
- Amazon Web Services (AWS): Maintenance document uploads are stored on AWS cloud infrastructure. Your data may be stored and processed outside Canada. See AWS Privacy.
- Push Notifications (Google): A device token is shared with Google to deliver push notifications (e.g., maintenance reminders). See Google Privacy.
- In-App Purchases (Google Play): Subscription purchases are processed through Google Play. We do not store your payment details. See Google Privacy.
4. Advertising
Refuelr displays advertisements through Google AdMob. The AdMob SDK may collect the following data for ad serving and measurement:
- Advertising ID: Your Android Advertising ID may be collected for ad personalisation and measurement.
- Ad interactions: Information about ads displayed and your interactions with them.
AdMob may use on-device advertising features provided by Android to show relevant ads and measure ad performance.
Your choices:
- When required by law (e.g., in Canada under PIPEDA or in the European Economic Area), you will be shown a consent prompt before personalised ads are served.
- You can opt out of personalised advertising by adjusting your device's ad settings (Settings > Privacy > Ads on Android).
- You can reset your Advertising ID or opt out of ad personalisation at the system level.
5. Data Storage and Security
- On-device: Authentication tokens and preferences are stored securely on your device. Fuel records and vehicle data are cached locally on your device.
- On our servers: Your account, fuel, vehicle, trip, and maintenance data are stored on our backend infrastructure. All data is transmitted securely (encrypted in transit).
- Cloud storage: Maintenance documents are stored securely on cloud infrastructure with server-side encryption.
- Receipt images: Images captured for receipt scanning are processed transiently and are not permanently stored on our servers.
6. Your Rights (GDPR, PIPEDA, and equivalents)
If you are located in Canada, the European Economic Area, the UK, or other jurisdictions with equivalent data protection laws, you have the following rights:
- Right of access: You can export your fuel records, vehicle data, trip data, and maintenance records as CSV files from the app (Settings > Export Data).
- Right to deletion: You can permanently delete your account and all associated data from the app (Settings > Delete Account). You can also request account deletion via our web-based deletion form. Deletion is irreversible and completed within 30 days.
- Right to rectification: You can edit any fuel record, vehicle, trip, or maintenance record directly in the app.
- Right to data portability: Your exported CSV files contain your data in a machine-readable format.
- Right to object: You can manage ad personalisation via your device's ad settings and adjust analytics preferences by contacting us (see Section 9).
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you also have the right to access your personal information held by us and to request corrections. To exercise these rights, contact us at the address in Section 9.
7. Data Retention
Your data is retained for as long as your account is active. If you delete your account, all associated data — including fuel records, vehicle data, trips, maintenance records, and uploaded documents — is permanently removed from our servers within 30 days. Crash report and analytics data retained by third-party services are subject to their respective retention policies.
8. Children's Privacy
Refuelr is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. We rely on the age confirmation provided during account creation to verify that users meet the minimum age requirement. If you believe we have inadvertently collected such information, please contact us immediately.
9. Contact Us
For privacy-related questions or requests, please contact us at [email protected]
10. Changes to This Policy
We may update this Privacy Policy from time to time. For material changes, we will notify you via an in-app notice or email before the change takes effect. We will also update the "Last updated" date above. Continued use of the app after changes constitutes acceptance of the revised policy.